Delete your account
You can delete your KaloBite account and all the data linked to it at any time, either from inside the app or by email if you no longer have the app.
Option 1: In the app (immediate)
- Open KaloBite and sign in.
- Go to Profile.
- Tap Delete account & data and confirm.
Your account and its data are deleted straight away.
Option 2: By email (no app needed)
Email us from the address you use for KaloBite, so we can confirm the account is yours, with the subject “KaloBite account deletion”.
We delete the account within 30 days and confirm by email.
What is deleted
Deleting your account permanently removes it and everything linked to it from our database. This cannot be undone.
- Your account and sign-in details
- Profile: sex, age, height, weight, activity level, goal and targets
- Food entries, custom foods, favourites and saved recipes
- Water, weight and activity logs
- Meal scan history and any scan result reports you sent
- Streaks, challenges, programs, badges and levels
- The hashed device identifier used to prevent repeat sign-up bonuses
What may be kept, and for how long
- Scan diagnostics: if a meal scan was recorded in our monitoring tool to improve accuracy, that record, which can include the photo, is deleted automatically within 90 days.
- Technical logs held by our service providers, such as IP addresses and error reports, are deleted on their standard schedules, usually within a few weeks.
For full details, see the KaloBite Privacy Policy.